Privacy Statement Privacy Statement

Last Updated July 16, 2014

TRUSTe online privacy certification

Home Appliance Mart ("WitbeckAppliance.com") has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this Web site, http://www.witbeckappliance.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

1. What personally information Home Appliance Mart collects from you.
2. What personally information third parties collect through the Web site.
3. What organization collects the information.
4. How Home Appliance Mart uses the information.
5. With whom Home Appliance Mart may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What measures Home Appliance Mart takes to protect the information under its control.
8. How users can correct any inaccuracies in the information.

The following discloses Home Appliance Mart’s information gathering and dissemination practices for this Web site: www.WitbeckAppliance.com, which is owned and operated by Home Appliance Mart. We have created this privacy statement in order to demonstrate our firm commitment to privacy. Home Appliance Mart does not share, sell, trade, or rent your personal information to third parties for promotional reasons. We will share your personal information with third parties only in the ways that are described in this privacy policy.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not link IP address/ log files to personally information. We use your IP address to help collect data about what city and state you are visiting us from.

Technologies such as: cookies, beacons, tags and scripts are used by Home Appliance Mart and our partners Google and OwnerIQ, affiliates, or analytics or service providers Google and Network Solutions. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for advertising remarketing and Google Analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We use Local Storage Objects (LSOs) such as HTML5 to store [content information and preferences.] Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

WitbeckAppliance.com does contain links to other Web sites. When you click on these links you are actually clicking to another site. These sites privacy statement may be different from ours and we suggest you read them.

Home Appliance Mart, through its Web site WitbeckAppliance.com, collects your personal order information for processing your payments and setting up your appliance delivery, including your credit card. We share your credit card information with the credit card company so a payment can be made. We share your name, address, email address and phone number you proved to our shipping companies in order for them to make the delivery. These third parties are prohibited from using your personally information for promotional purposes

Our website is hosted by Network Solutions. They do not or use personal information you provide when placing on-line orders. Network Solutions collects the information you provide when you place an online order and then that information is transmitted back to Home Appliance Mart.

We also use an email service provider to send promotional emails and process mailing lists.
They do not retain, share, store or use personally information for any other purposes.

We collect visitor’s contact information (like their email address, phone number and address) and financial information (like their credit card number) when you create an account. Our site uses an order form for customers to purchase products. Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the user for products and services.

Your information will be used to contact you regarding your order, payment and delivery. We may occasionally send you information on products, special deals and promotions. You can sign up for these emails from us any time. Out of respect for your privacy, we present the option not to receive these types of communications by following the unsubscribe instructions included in these emails, or by logging into “my account”, “manage mailing lists”, and unclicking “newsletter”. We will not sell your information to anyone.

If you would like to update or change your information, ask to have it removed from a testimonial, please email us at sales@witbeckappliance.com or call 800-948-2325. You also have the option to log into “my account”, “edit profile” to update your personal information such as your email, address, phone number and other personal information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at sales@witbeckappliance.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. If WitbeckAppliance.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Home Appliance Mart uses thawte SSL Web Server Certificates on our site.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at sales@witbeckappliance.com

You may also provide personal information about other people, such as their name and physical mailing address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.

We also have testimonials on our site. All users who have provided testimonials with their personal information have given permission to post these testimonials on our site.

If you have any questions about this privacy statement, the practices of this Web site, or your dealings with this web site, you can contact:

Attn: eCommerce Director
33086 Northwestern Hwy.
West Bloomfield, MI 48322
sales@witbeckappliance.com

If we decide to change our privacy statement, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

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OUR LOCATION

6551 Orchard Lake Rd.
W. Bloomfield, MI 48322
1-800-948-2325

STORE HOURS

Mon/Tue/Thu 10am-8pm
Wed/Fri/Sat 10am-6pm
Sunday 12-5pm

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